If you're having problems changing volume, using cruise control, or scrolling through your display, you may need a new set of switches.
Fitment:
-Golf MK5 2006-2009
-Jetta MK5 2006-2010
-Passat B6 2006-2011
-Caddy 2004-2011
-EOS 2006-2011
-Golf plus 2005-2009
-Scirocco 2009-2014
-Tiguan 2008-2011
-Touran 2006-2010